Cheap parts
The connector for the transmitter just broke off inside the transmitter. I got it out, but it wasn’t easy. Now that part of the charger is useless.

SportDOG Response:

Oh no, Leanne! We are very sorry to hear that your charger is damaged.

Please know we take pride in the quality of our products and your experience is certainly not a typical situation. We do stand behind our products and we would love to speak with your more about this experience to help you get that charger replaced. Please reach out to SportDOG directly for further assistance when you can.

Connector for Transmitter breaks.
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SPORTDOG RESPONSE

We are so sorry to hear you have had issues with your adaptor breaking, Greg.

This certainly should not be the case, and we realize how frustrating that can be.

Rest assured that we do stand behind our products, and would like to make this right.

When you have a chance, please give us a call at 1-800-275-6797.

We would love to speak with you, and see how we can help!